Saturday, March 19, 2011

Studying an Audio/Visual Advert


Theme Tunes: A tune which creates suspense with the addition of various sound effects according to what is happening in the advert itself (ex: sound of a car engine, a television falling)
Title Sequence: no title sequence, the commercial starts instantly
Credit Sequence: The features of the mobile phone
Captions: Captions to convince you that you can have everything you need in only one mobile phone and that you feel better once you have it
Narrations: The advert starts by showing a man whose television, laptop and CDs are all broken and when he goes to watch a movie he finds it is sold out. He then sees a billboard advertising the Nokia n96 mobile phone and as soon as he buys it, he can replace everything with it. The use of medium shots, long shots and close ups show clearly what is happening and the reactions of the people in the advert.
Continuity: it is a linear story and its development is shown clearly in the advert
Framing: simple captions placed in the middle of the screen but they are effective because when the caption reads “Now everything joins up” the words literally join up on the screen
Techniques: it has a very clear message – you can have everything at your fingertips with just a mobile phone; it has no celebrity endorsement
Characteristic of the product: Brand identity – the Nokia Nseries adverts end with the caption “See new. Hear new. Feel new.”

Type of Audience: It appeals to those who lead a very busy life and need everything at their fingertips and people who love technology

Movie Rating System

I found another interesting infographic while conducting further research. This one is about the movie rating system and it explains very concisely with the help of graphics what each movie rating means and who can watch the movie.


Wednesday, March 16, 2011

How do Low Budget films get financed?

While researching on the internet for information about funding in the film industry, I came across a very interesting and informative Infographic which I thought of posting here in my blog. It shows how various low budget films were financed and how, in the end, they turned out to be very successful.


Monday, March 14, 2011

Banned Adverts!

While conducting research after our Advertising lesson, I also came about some banned adverts. The following is a Skype advert which was banned by the ASA.


I then researched the reason why this advert was banned, and I found the following;

The advertising watchdog has banned a TV advert for an internet phone company for misleading consumers over the picture and audio quality of making a video call.
Skype's television campaign featured a new father using the online phone service with a webcam so he could show his parents his baby.
The Advertising Standards Authority upheld five complaints that the advert exaggerated the picture and sound quality that the Skype service actually provided.
Skype argued that the advert, by the Albion agency, was meant to market the ability to make a video call, not the hardware that made it possible. Call quality was determined by factors including broadband speed, so every user's experience could well differ, it said.
The company added that it wanted to show the service in its "best light" and therefore used the best equipment possible. For technical reasons it was not possible to use a webcam, as users would at home, in the advert for the service, so it had simulated the experience.
Skype argued it had not misled consumers because the quality shown in the advert was achievable at home for users with its latest software.
The ASA accepted that Skype could not show a video for technical reasons but was critical of the company nonetheless.
"While we understood the technology would continue to evolve and improve, we considered that viewers would infer that the sound and picture quality depicted in the ad was typical of the performance that all users could achieve," it ruled.
It concluded that the advert was therefore misleading and should not be shown again on TV without clearly stating that the quality of Skype video calls depended on factors such as broadband speed.
Skype is not the first digital media company to fall foul of the ad watchdog over marketing claims. Apple has had two TV ads banned by the ASA for misleading consumers over the internet capabilities of the 3G iPhone.
The Guardian

Two adverts commissioned by the British Government to raise awareness about Global Warming were also banned as the ASA claimed that the threat to Britain from Global Warming was exaggerated in the adverts.



Sunday, March 13, 2011

Complaints & Adjudications

Following our latest lesson about advertising, I conducted some research about complaints, adjudications and also found some examples.


Complaints 
What is a complaint?
A complaint, in legal terminology, is a formal legal document that sets out the facts and legal reasons that the filing party or parties (the plaintiff) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant) that entitles the plaintiff to a remedy.

Adjudications 
What is adjudication?
The legal process of resolving a dispute. The formal giving or pronouncing of a judgment or decree in a court proceeding; also the judgment or decision given. The entry of a decree by a court in respect to the parties in a case. It implies a hearing by a court, after notice, of legal evidence on the factual issue(s) involved. The equivalent of a determination. It indicates that the claims of all the parties thereto have been considered and set at rest.
Three types of disputes are resolved through adjudication: disputes between private parties, such as individuals or corporations; disputes between private parties and public officials; and disputes between public officials or public bodies. The requirements of full adjudication include notice to all interested parties (all parties with a legal interest in, or legal right affected by, the dispute) and an opportunity for all parties to present evidence and arguments. The adjudicative process is governed by formal rules of evidence and procedure. Its objective is to reach a reasonable settlement of the controversy at hand. A decision is rendered by an impartial, passive fact finder, usually a judge, jury, or administrative tribunal.

The ASA
Each year, the UK public sees many millions of ads, direct marketing and digital communications about products, services, charities, causes and awareness campaigns. The vast majority of these are responsible and comply with the existing advertising rules.  

In 2008 the ASA received just over 26,000 complaints and assessed thoroughly every one of those concerns, investigating the ads that seemed to breach the rules. As a result, nearly 2,500 ads were changed or withdrawn in 2008, thanks to a range of effective sanctions at our disposal and the cooperation of advertisers who respect our decisions.

Some examples from October 2010

Beiersdorf UK Ltd, 6 October 2010
A TV advert for a sun lotion featured a voice-over stating "New Nivea Protect and Bronze is our first sun lotion which helps protect your skin whilst its active ingredient supports your natural tanning ability without any self tan." The voice-over also claimed "after all, 57% of us admit to being envious of friends who tan easily..." On-screen text read "57% of 11,505 respondents...".

Complaint/Decision
A doctor complained that the advert was harmful and prejudicial to health because it suggested that the ability to tan easily was desirable and to be envied. The complainant argued that tanning was a sign of skin damage and, in light of the dangers of skin cancer, should be discouraged.

The ASA took the view that the statistic in the advert reflected the fact that many consumers liked to tan. It considered that the advert accepted that tanning was popular by encouraging consumers to use a product that provided sun protection whilst assisting with tanning. It acknowledged that the women featured in the advert were not excessively tanned and concluded that the advert was unlikely to be seen to encourage or condone behaviour prejudicial to health.

This adjudication is interesting because although tanning is potentially prejudicial to health, the advert encouraged the use of sun protection at the same time as tanning, and was therefore considered acceptable. The ASA did not comment on the statistic quoted in the advert by the advertiser because the complaint did not relate to substantiation, however a positive response of 57% in a consumer survey is arguably not a particularly emphatic percentage.

Sit-Up Ltd, 20 October 2010
A teleshopping advert for a wind-up radio featured a presenter encouraging viewers to purchase the product. The presenter stated "here comes the price that we paid for it, £18". The price at which the product was being sold was £4.

Complaint/Decision
The complainant challenged whether the claim "here comes the price that we paid for it, £18" was misleading and could be substantiated.

In its response to the ASA, the advertiser explained that a production error had meant that £18 was quoted as the advertiser's cost price, when in fact this had been £7.80. The ASA noted that customers who had bought the products had still received the product for less than the cost price, despite the error. However, presenting a price that was so much higher than the real cost price implied that consumers were getting a better deal than they actually were, which the ASA considered might have encouraged viewers who would not normally have purchased the product to do so. The complaint was therefore upheld.

Although this adjudication concerned a clear error on pricing, this is another area which often attracts complaints. When advertising these sorts of pricing incentives, advertisers need to ensure that they take account of the BERR Pricing Practices Guide as well as the CAP or BCAP Codes. The OFT is also currently looking at pricing issues including reference pricing.

Virgin Media Ltd, 27 October 2010
A newspaper/magazine insert for Virgin Media advertised "TV and calls from £5.50 a month when you switch to a Virgin phone line ... It's all yours from just £5.50 a month..." Text below stated "All the best channels", "Plus a range of HD channels" and "Plus loads On Demand" and showed logos of a number of TV channels and On Demand services. The text also stated "Over 500 movies On Demand, many in HD, and thousands of TV shows to watch whenever you want ...".
The advert contained small print which read "On Demand movies are pay-per-title. TV Choice On Demand is included with TV size XL or £7 a month with TV sizes M and L..."
On the third page, under the heading "£5.50 a month", ticked boxes stated "TV - 65 digital TV channels ...". Ticked boxes underneath the heading "£23 a month" stated "TV -160 digital TV channel ... All our amazing HD channels ...".

Complaint/Decision
The advert attracted a complaint from Sky, who challenged whether the claim "It's all yours from £5.50 a month" misleadingly implied that all the TV channels and On Demand services listed in the leaflet were included in the £5.50 package. Sky also challenged whether the claim "All the best channels" was misleading and could be substantiated, as only three of the listed channels were in the top 15 most watched satellite and cable channels.
The ASA considered that the tick boxes on the third page of the insert made it clear that 65 channels were included within the package. However, the tick boxes did not indicate which channels those were and the ASA considered that the use of the TV/On Demand logos with the claims "It's all yours from just £5.50 a month..." and "All the best channels" implied that all of the listed channels and services were included. As this was not the case, the ASA upheld the complaint in respect of Sky's first challenge.
In relation to the second challenge, the ASA considered that the insert did not make reference to the most popular or most watched channels, but instead referred to the "best" channels. The ASA considered that this was subjective and consumers would understand this to be Virgin's opinion. Accordingly the ASA did not uphold this challenge.
This adjudication, the latest in the ongoing battle between Sky about Virgin Media, is a useful example of the ASA allowing a "best" claim and acknowledging that consumers would recognise that the claim was an expression of the subjective opinion of the advertiser. Advertisers should still take care not to mislead when using such claims; the ASA in this case noted that the insert contained logos making it clear to which channels the claim related. However, this adjudication also emphasises the need for clarity when seeking to rely on a "from £x" claim, particularly for products or services which include complex packages.


Sony Europe Ltd, 6 October 2010
A TV advert featured children playing football in a large stadium full of supporters. After a shot on goal was saved, one of the boys turned away and spat. The advert cut to the same children playing in a park. On-screen text read "Imagine reliving the greatest games... Sony Internet TV".

Complaint/Decision
56 viewers complained that the shot of the child spitting was offensive and that the advert risked causing emulation of antisocial behaviour, on the grounds that it glamorised spitting.
The ASA noted that the scene in the advert was brief and appeared in the context of children emulating professional footballers, who spit after intense physical exercise. The ASA therefore did not consider that the advert was likely to cause serious or widespread offence, although it did note that some would find it distasteful. Also, the ASA considered that the final shot of the boys playing in a park emphasised the clearly fantastical context of the advert and did not consider that the act of spitting had been glamorised.
Despite a relatively large number of complaints, this is an example of an advert that was acceptable to the ASA, notwithstanding its acknowledgement that some consumers might find it in bad taste. This accords with recent decisions taken by the ASA, such as that in respect of the Nandos adverts. This is an example of a situation where emulation was not considered to be a risk on the basis that the advert was fantastical and removed from reality.

The Automobile Association Ltd, 13 October 2010
An internet sales promotion for driving lessons was entitled "HALF PRICE AA driving lessons from only £10.50 per hour*". The asterisk referred consumers to a footnote which stated that the discounted lessons were based on a minimum block booking of five hours, the first three hours of which would be charged at full price with the last two being charged at half price.

Complaint/Decision
One person complained that the headline claim was misleading, as the footnote stated that the first three hours would be charged at full price, with the fourth and fifth at half price.
The ASA upheld this complaint. It acknowledged that the asterisk referred consumers to the terms and conditions of the offer and noted that it was acceptable for the AA to offer discounted lessons dependent upon the booking of additional full price lessons. However, it considered that the headline claim implied that unlimited lessons could be booked at the discounted price; the promotion did not make clear that the discounted price stated was limited to two lessons booked as part of a block booking.
This adjudication reminds advertisers that conditions shown in adverts should qualify, rather than contradict headline claims in order to avoid misleading consumers. It is interesting to note that the conditions were available in subsequent click-throughs, but on the basis of the information in the advert, the ASA still concluded that the advert was likely to mislead.

Ryanair Ltd, 13 October 2010
A national press advert for Ryanair was headlined "CHEAPEST WAY TO THE SUN" and listed various destinations to which Ryanair travelled. Small print at the bottom of the advert read "Book now for summer 2010..." and gave the advertiser's website details.

Complaint/Decision
EasyJet challenged whether the headline claim "CHEAPEST WAY TO THE SUN" could be substantiated, and whether the advert was misleading because it did not make the clear on what the claim was based.
In its response to the ASA, Ryanair provided evidence in the form of fares published by its competitors and screen grabs from its competitors' and its own websites. The ASA considered this, but concluded that the statement "Book now for summer 2010..." meant that the claim must be substantiated by evidence showing that Ryanair was cheapest during the whole of summer 2010. Ryanair had not provided evidence to show that they were the cheapest for the whole period of summer 2010, and therefore the ASA concluded that the claim could not be substantiated. The ASA also noted that the advert did not make clear to consumers upon what the claim was based, and consequently readers were unlikely to know whether the claim was a price promise, an average claim relating to previous fares or Ryanair's opinion. Accordingly the ASA concluded that the advert was misleading and upheld the complaint.
This adjudication shows that if advertisers are making wide claims, they will need to have evidence to substantiate those claims. The ASA has upheld several claims against Ryanair in the past few years. Indeed, in 2008 the ASA specifically expressed extreme concern about Ryanair's breaches of the advertising codes and, in the same year, took the rare step of referring Ryanair to the Office of Fair Trading. The reference to the OFT was concluded somewhat unconvincingly in July 2009. Following that there were no complaints about Ryanair adverts for a year, until EasyJet successfully challenged a Ryanair advert in July 2010 and now this adjudication.

References:
                      http://en.wikipedia.org/wiki/Complaint

My role in the MediaCast blog..

As part of our assignments, we are required to form a group and together create a design for the MediaCast blog. Eventually one blog will be chosen to be officially used by all the Media students attending the MCAST Institute of Art & Design. Each person from each group has a specific role to carry out, choosing from the roles of Researcher, Designer, Developer and Marketer.

The roles in my group are divided as follows;
Research - Jessica Catania & Francesca Piscopo
Design - Naomi Mamo
Development - Deborah Farmer
Marketing - Maria Vella

After this decision had been taken, we individually researched what our roles consist of and what we should do so that we carry out our role in the best possible way.

What is Marketing?

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. It generates the strategy that underlies sales techniques, business communication, and business developments. It is an integrated process through which companies build strong customer relationships and create value for their customers and for themselves.
Marketing is used to identify the customer, satisfy the customer, and keep the customer.

Since my role is all about marketing, I also need to work hand in hand with those conducting research because marketing is divided into two stages; Inbound Marketing and Outbound Marketing.

Inbound Marketing Includes Market Research to Find Out:

  1. What specific groups of potential customers/clients (markets) might have which specific needs (nonprofits often already have a very clear community need in mind when starting out with a new program -- however, the emerging practice of nonprofit business development, or earned income development, often starts by researching a broad group of clients to identify new opportunities for programs)
  2. How those needs might be met for each group (or target market), which suggests how a product might be designed to meet the need (nonprofits might think in terms of outcomes, or changes, to accomplish among the groups of clients in order to meet the needs)
  3. How each of the target markets might choose to access the product, etc. (its "packaging")
  4. How much the customers/clients might be willing pay and how (pricing analysis)
  5. Who the competitors are (competitor analysis)
  6. How to design and describe the product such that customers/clients will buy from the organization, rather than from its competitors (its unique value proposition)
  7. How the product should be identified -- its personality -- to be most identifiable (its naming and branding)

Outbound Marketing Includes:

  1. Advertising and promotions (focused on the product)
  2. Sales
  3. Public and media relations (focused on the entire organization)
  4. Customer service
  5. Customer satisfaction

Thursday, March 10, 2011

Final Infographic

This is the final version of my Infographic. I changed the background colour and some of the text colours as I was told that the purple and green in the previous one were too strong ;)

This is the more subtle (and final!) version

Wednesday, March 9, 2011

Final Infographic

Infographic

I created my Infographic about Graphic Design using Adobe Photoshop CS4 as I haven't grasped Adobe Illustrator very well yet. This helped me get more familiar with Photoshop tools, especially when creating Paths with the Pen Tool. Here below are some screenshots of the editing process;









Blog banner!

I wanted to create something simple as my first blog banner. I followed a tutorial from a magazine called Photoshop Creative to try and create a lighting effect around the text using paths, brushes and changing the opacity. This is the editing process and the final result;

Creating a Path using the Pen Tool
Adding a Stroke Path using the Brush Tool
and the Paths tab

Adding more stroke paths using
different colours and changing
the blending options
Adding Red and Yellow highlights
Adding white highlights and
changing opacity


Final Result!

Monday, March 7, 2011

Photo Montage!

In one of our previous Photoshop lessons, we also learnt how to create a collage; having multiple images and putting them together to create just one. I used the following three images to create my collage:


Coffee
Wood Tabletop
Notebook


First, I removed the background of the cup of coffee. I placed it on the wood tabletop image and added a Curves layer mask to add a shadow. I did the same thing with the Notebook image and the final result is the following;







Wednesday, March 2, 2011

Pen Tool; Add as a Friend.

A week ago during our Adobe Illustrator lesson, we learned how to use the Pen Tool. We were given a very simple exercise in which we had to follow the instructions on the illustration using the Pen Tool to help us learn its uses and shortcuts. Here below is the end result...


...and giving it colour with the Live Paint Bucket


This exercise was very helpful as, although I previously had basic knowledge in Photoshop, I had no idea how to use the Pen Tool neither in Photoshop nor in Illustrator. I think it is a very useful tool in creating illustrations and it can help make work much easier.


Pen Tool has confirmed you as a friend!